Our services
Available on a partial or fully managed basis, we offer support for short-term
projects to long-term engagements, onsite, offsite, or a hybrid model.
Our information solutions
Intelligence
Competitive intelligence: Monitoring for growth opportunities and tactical action.
Intelligence briefings & current awareness: Strengthening strategic positions, client relationships and business development.
Market / industry analysis & deep dives: Enhancing decision-making with trend analysis and in-depth economic insights.
Social media intelligence: Social media listening, reporting and responding.
Learn MoreResearch
Legal research: Comprehensive support for all legal information needs.
Corporate research: Company profiles, individual dossiers, and other business information needs.
On-demand research: Topical research and remote reference support available online, as-needed.
Learn MoreLibrary
Information management: Information science skills and support via our Library as a Service® model.
Knowledge management: Services to maximize the use and value of internal knowledge and experience.
Library collection management: Support for organizing and optimizing any digital or physical content.
Planning & mapping: Guidance for keeping pace with rapidly advancing technology and changing requirements.
Learn MoreeResource management
eResources evaluation & management: Management of electronic information resources to maximize usage and value.
Usage reporting & recommendations: Analysis of usage data and survey of users to understand needs.
Contract review & negotiation support: Support during the renewal negotiation process for favorable outcomes.
Vendor relations & coordination: Maintain vendor relationships and monitor performance to optimize resources and preserve budgets.
Learn MoreBenefits of managed services model
- Expand your information resources and capacity
- Gain access to information skills and experience
- Mitigate risk through sharing and accountability
- Spur innovation and performance
- Respond to change with greater speed and agility
Our markets
We have served a variety of organizations, including universities and non-profits, but most of our expertise and experience lies in these major industries: