DAC Beachcroft is a multinational law firm with roots dating back to the 19th century. When the firm decided to outsource its library in 2012, the chosen vendor failed to deliver on service and relationship expectations. In 2015, rather than give up on the concept, DAC Beachcroft’s Operations Director turned to LAC Group’s research and intelligence service, gaining the benefits of onsite library staff supported by a virtual research team. Now the firm’s lawyers have the responsiveness they need, when they need it – no matter where they are. And they enjoy the trust and reliability that lawyers expect from their library support staff.