Author: Susan Walker

Maintenance, repair and operations (MRO) expenses often fly under the radar and for that reason tend to be easily ignored. MRO expenditures are those purchases that fall under the category of indirect spend and include things like cleaning products, safety equipment, maintenance supplies, spare parts, industrial-equipment parts, computers, furniture, fixtures, etc. Efficiently managed MRO purchasing means that the right items will...

What do professional procurement experts know about negotiation strategies that most inexperienced negotiators don't know? We know we will often be faced with tough vendor contract discussions. Everyone knows that if we have a pie sitting in front of us, we can cut it in half, with each party taking their share as a compromise worked out to let them...

Although summer is in full swing, it is not too early to be thinking about the fourth-quarter wrap-up and how hiring a procurement consultant mid-year can improve your bottom line by the end of the year. The truth is, procurement expertise matters. While purchasing professionals are known for spending money, what we do can actually be a savings center within an...

The vendor contract negotiation process does not have to be a stressful experience, yet it can make even the most capable professionals and experience buyers feel anxious and tense. Even after a mutually-acceptable contract is negotiated and signed, many buyers are left with the feeling that they could have done better-that they left something valuable on the table. It shouldn't...

General Information Services (GIS) and HireRight recently announced a definitive agreement under which the two companies will merge. Both are international providers of pre-employment background screening and drug-testing services. GIS is one of only seventy-five background-screening companies accredited by NAPBS, the National Association of Professional Background Screeners. Announcing the merger, GIS and HireRight expect that the combined company will serve clients...

"Your job was terminated!? What are you going to do?” "Maybe I'll just go into purchasing. Anyone can do that right? I buy stuff all the time.” Yes, people buy stuff all the time, but that's not the same as professional procurement. Even people who pride themselves on their product and vendor research skills and their negotiation savvy do not understand all...

Just as individuals are choosing Uber or Lyft to save money, so are companies looking to the ride-share providers to save on black car service. Uber and Lyft offer their own versions of black car services for a lower price, but at the expense of some important services and guarantees. With ride-sharing businesses, you may not always know what—or...

Supplier Relationship Management or SRM is not a new concept to procurement professionals, but is it becoming as well-known as its sister, Customer Relationship Management or CRM?...