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Author: Robyn Rebollo

As EIR (electronic information resources) and SaaS applications become mission-critical in law and business, unscheduled downtime and outages have become an important contract consideration. While efficiency, maintaining normal business operations and cybersecurity protection are chief concerns, the issue of possible cost recovery also is taking…

The legal industry relies on clean, actionable and timely financial intelligence on both public and privately held companies. Private company data is not as readily available as public company data, and while information on publicly held companies is easier to find, there’s a lot more…

Competitive intelligence research is a growing request from our clients in business and law. And, since you're here, we gather it's of interest to you, too. Read on as we share some 2018 trends and insights and compile some additional CI readings and information.

Providers of financial research software are aggressively competing to load more bells and whistles on their products for investors and other financial services professionals. S&P Global Market Intelligence has rolled out its next-generation Capital IQ platform. Capital IQ, like other competitive, web-based products, is customizable…

Many law firms and financial services professionals rely on Thomson Reuters financial products for corporate & financial research. The Thomson ONE financial database, in particular, is a favored platform among research experts. Thomson is promoting its next-generation financial research product, Eikon, as a successor to…

Do search algorithmic differences, particularly in Westlaw and Lexis, require a firm to maintain both platforms for attorneys' legal research needs? We were recently asked about the impact of search algorithms by a client who is considering aligning with one legal research provider for the…

In the spirit of New Year trends and forecasting, Chase Cost Management has updated our report, In the beginning, there were two, an overview of the legal research/information services landscape. Originally published in 2016, this report accounts for vendor changes and trends we saw in…

Do legal tech companies and other providers like legal process outsourcing and managed legal services need an exit strategy? Ron Friedmann has posed that question in an article he wrote for Legal Business World. As partner at Fireman & Company, a legal industry-focused management consulting…

Chase Cost Management once again was a sponsor of this annual Thomson Reuters Legal Institute conference for law firm executives in operations and finance. Following are a few quick notes from the panel discussion on The Evolving Law Firm Business Model and how firms are…

Usage data of internal electronic resource management (ERM) systems can be invaluable at the time of an electronic resource renewal. The statistics provided by usage reports can help determine if a resource is still needed, or it if can be rightsized or downgraded.