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Author: Ron Friedmann

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A couple of months ago I posted Visual Intelligence (Part 1). I explained that in my new job as of January 2019 at LAC Group, I spend more time thinking about how to present visually the results of our competitive intelligence and business research services.…

One of the classic scenes in the movie THE GRADUATE explains to the young Dustin Hoffman character that the future lies in plastics. Spool forward 50 years and the concept to replace plastics is data. ARK Group’s upcoming legal KM conference—October 22-23 in New York—…

With my move to LAC Group this year, I spend more time thinking about visual intelligence. LAC provides competitive intelligence and business research. We think about how to present findings to tap visual intelligence in a way that engages the audience. Engagement is key so…

The world has seen the rise of rapid and easy access to raw information in this century. The ability, however, to gain insight from information abundance has failed to keep pace.  Law firm competitive intelligence (CI) is no exception. Information flows freely but insight remains…

I had the pleasure of participating in a “Hot Topic” breakout session on legal innovation at the AALL (American Association of Law Libraries) 2019 Annual Conference and Meeting held mid-July in Washington DC. Jean O’Grady served as moderator for a discussion involving me, Darin Fox…

Last week I attended the first-ever North American edition of the Legal Geek conference, led by Jimmy Vestbirk. Legal Geek is a startup community with over 5,000 members. It held “the world’s first LawTech startup conference in October 2016” in London, which attracted 1,000 attendees…

It seems like every day we see headlines about data breaches or the inappropriate collection and use of personally identifiable information (PII). Just recently, NBC News reported on another Facebook transgression, by which leaked internal documents showed that senior executives had discussed selling access to…

Two weeks ago, I posted a piece titled Should law firms invest more in competitive intelligence? Looking at a recent marketing survey by Bloomberg Law and the Legal Marketing Association, I concluded that yes, law firms need more CI support. Not coincidentally, I wrote it…

We were intrigued to read the February 2019 joint Bloomberg Law and Legal Marketing Association survey, “Where Are We Now? Revealing The Latest Trends In Legal Marketing And Business Development.” This survey provides valuable data for many aspects of marketing. As a provider of business…

The 2019 Knowledge Management (KM) Summit was a meeting of senior knowledge management professionals from large US, UK, and Canadian law firms. I organized the event with KM consultant Mary Abraham and Chief Knowledge Officer Oz Benamram from White & Case, and our preparations included…

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