05 Jul ARK Legal KM Conference 2019
I promised to share my thoughts following the ARK Group KM Summit a couple of weeks ago in London. It’s taken me a bit of time, partly with the normal day to day getting in the way (as usual!), but mainly because I’ve been taking…
18 Jun Top UK business intelligence tools
Following on from John DiGilio’s insightful webinar (Cool Tools for Competitive Intelligence) and recent article, we have been thinking about which business intelligence tools are most useful for UK firms. In 2018 alone, 89% of large companies had dedicated business intelligence personnel, so it is…
17 May How and why you should shift your perspective about outsourced providers
Despite technology’s positive impact on business, some people are still hesitant when it comes to change. I often find myself reassuring others that they don’t need to be threatened by third parties or outsourced help. Try and remember that outsourced providers are not trying to…
04 Apr Geo-blocking’s impact on digital content access
Have you ever tried to access something online, only to be met with the message ‘sorry, this content is not available in your country’? This is a technology known as geo-blocking and it restricts individuals’ online activity. Based on your geographical location, geo-blocking can stop…
20 Jun KM Legal 2018 Conference
I had the pleasure of attending the ARK Group KM Legal 2018 conference in London, May 15-16—two days of presentations on the latest in KM trends and happenings, including discussion of the new global standard for Knowledge Management set by the International Standardization Organization or…
29 Mar Knowledge Management in a remote work era
The following post from our UK team is composed in British English. Remote workforce support, like any new management idea, has had its leaders and laggards. According to The Work Foundation (Lancaster University), the UK has now reached the tipping point, in which more than…
30 Jun Associate pay raises and Brexit
On June 6th, Cravath, Swaine & Moore LLP sent out a memo that it was raising associate compensation for the first time in nearly a decade. Last week the UK electorate voted in a referendum to exit the European Union. How are these decisions related?…
24 Nov How law firms gain insights through competitive intelligence
Skilled researchers know that the best results come from asking the best questions, no matter what the topic or objectives. When you consider your own CI initiatives, make sure your business development teams include people with excellent research training and skills.
04 Mar The knowledge management process
The Knowledge Management (KM) process has been identified and mapped in a variety of nuanced ways, but it can be summarized in three basic steps: Collect, codify and share.
