Am Law 100 firm

Business need: Build class action member profiles for pending lawsuit

When a global tech company was faced with mass arbitrations claims, their legal counsel—an Am Law 100 firm—turned to LAC Group’s research & intelligence services for claimant background checks.

The lawsuit was brought forth by the tech device consumers who claimed the company had violated privacy law. To verify the claimant’s eligibility, the firm asked LAC to research and create class action member profiles that could be used to inform the lawsuit claims.


Business solution: Background check and research support to screen claimants

Using a combination of fee-based (e.g., Lexis, TLO, etc.) and publicly available resources, our research analysts were able to locate and match data points related to every claimant including:

  • Name
  • Age
  • Address
  • Email
  • Employment
  • Education
  • Bankruptcies
  • Felonies

The analysts also combed through thousands of social media profiles to gather information that would prove the claimants may have known about the privacy concerns associated with the product. A final summary on each claimant was securely sent to the firm to quickly screen and eliminate ineligible members of the mass arbitrations claims.

Business outcome: Comprehensive claimant profiles to reduce false claims

By receiving actionable information in the form of claimant background reports, the law firm was able to dismiss fraudulent participants. Working with professionally trained LAC researchers with years of experience identifying and delivering relevant and accurate insights saved the firm both time and money.

The speed, efficiency, and flexible approach enabled the firm to tap into research support when needed and scale quickly and easily if requirements changed. This freed their internal staff from research burdens and distractions and empowered them to focus their resources on other aspects of the mass arbitrations claims.

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