Federal past performance

Archives and museum services

National Library of Education (NLE)

Since 2015, LAC Group has supported the NLE to ensure the Library’s special collection of rare books and manuscripts pertaining to the history of education is accessible to researchers. Our staff includes a rare books cataloger and a preservation consultant as needed. Working with NLE staff, we developed a plan to process more than 25,000 rare materials from the 1600s to the 1900s, making the Library’s historical textbooks discoverable to scholars around the world.

Smithsonian Institution Libraries (SIL)

With foreign language materials in their collections, including those in non-Roman scripts, the SIL needs to properly describe and catalog these items to make them accessible, requiring the hard-to-find coupling of foreign language and information science credentials. LAC Group has a long history of foreign language cataloging experience, and we maintain an active network of information professionals capable of cataloging monographs, serials, multimedia and rare books in over 15 languages, including Farsi, Turkish, Chinese, Russian, Japanese, Greek, Swahili and Polish. 

Collections maintenance

Library of Congress

At the Library of Congress, LAC Group provides collections maintenance support across multiple projects:

  • Legal Collections Management for the Law Library of Congress, requiring special expertise in legal materials, such as knowledge of superseded volumes, loose leaf filing and pocket parts. With a team of over twenty staff and a full-time, onsite project manager, we free Law Library staff to pursue other strategic goals.
  • Since 2013, LAC Group has been the incumbent provider to the Library’s Stacks & Collections Maintenance Support Program with multiple teams working in all three buildings of the main campus as well as the Library’s off-site storage facilities. Tasks include distribution, transport, new acquisitions sorting and filing and retrieval, with responsibility for shifting stacks to make the most efficient use of space while maintaining the integrity and safety of thousands of volumes handled every week.
  • LAC Group also has held the contract for the Library’s Inspection of Production Lots Program (IPLP) since 2003, involving careful inspection of work processed in numerous other projects, including error flagging and controlling data on items selected for off-site storage. LAC Group utilizes a project database to capture and report on key performance data.

The Wilson Center Library of the Woodrow Wilson International Center for Scholars

The Wilson Center Library of the Woodrow Wilson International Center for Scholars, includes the John S. G. Simmons Collection—several hundred books from the 18th to 20th centuries related to Russian and Slavonic studies that were never cataloged. LAC Group librarians started cataloging the collection, importing bibliographical records according to the library’s copy-cataloging standards.

Data management and data science

National Agricultural Library (NAL)

At the NAL, LAC Group has supported development of NAL’s Ag Data Commons repository for USDA-supported research data. We help data contributors create standardized, descriptive metadata and support workflows into the agency’s enterprise data inventory and data.gov website. The Ag Data Commons metrics show sustained growth in usage, submissions and citations. LAC Group librarians also helped to implement and optimize their GIS (geographic information system) open source database.

US Department of Agriculture (USDA) & US Department of Energy’s National Renewable Energy Laboratory (NREL) joint project

Researchers at the USDA and the NREL piloted a distributed IT platform for gathering and exchanging data for rapid sharing and modeling. This data exchange requires intensive harmonization of inconsistent data and metadata standards. LAC Group gathers and documents workflow requirements, performs and coordinates user testing, develops testing plans and documents results. We use an Agile software development environment, Scrum meetings, Git-based version control and GitHub’s issue tracking application. Data types and formats we work with include GaBi, SimaPro, openLCA, ecoSpold1, ecoSpold2, ILCD, JSON, olca and zolca. Tools used to convert, clean and analyze data include Python and Structured Query Language (SQL) to query database tables within Apache Derby.

US Department of Transportation’s Bureau of Transportation Statistics

The US Department of Transportation’s Bureau of Transportation Statistics maintains an open access repository called ROSA P (Repository and Open Science Access Portal) for USDOT-funded research. LAC Group performs content management services, migrating content and ingesting new records into the ROSA portal. A metadata librarian is solely responsible for cataloging all urgent digital submissions based on Dublin Core and RDA standards.

Digital asset management and digitization support

Bureau of Land Management (BLM) 

LAC Group supports the BLM National Operations Center Library as part of larger effort to catalog and digitize BLM publications, providing original cataloging and program management as they coordinate workflow with an off-site vendor to digitize material. LAC Group staff also perform quality control checks on all catalog records and digital files.

US Centers for Disease Control and Prevention (CDC)

Like many libraries and organizations, the CDC is downsizing their physical collections and space requirements. Yet with a history of brick and mortar operations, it’s a challenge to effectively maintain and expand access to resources while authentically preserving decades of institutional knowledge. To achieve that goal, LAC Group provides systems and electronic resources librarians who develop and maintain digital platforms that are the primary vehicles for library services. Supported platforms include Ex Libris Primo, Ex Libris Voyager, Ex Libris SFX, Ex Libris Metalib and LibGuides. 

National Agricultural Library (NAL)

Since 2014, LAC Group has supported the NAL digital initiative, selecting materials for digitization and inclusion in on-line collections and exhibits. With stabilization and conservation treatment, we prepare materials for flatbed and book scanners for digitization, add metadata as needed, perform quality control checks and upload digital files to the archival management system. In May 2018, our digitization team of four set and exceeded a goal to prepare at least 1% of the USDA collection for digitization. 

National Oceanic and Atmospheric Administration (NOAA)

LAC Group digital asset management (DAM) staff worked with IT services at NOAA to develop and launch the institutional repository or IR, bringing together over 20,000 publications, datasets and other research products produced by NOAA researchers. The system was built on Fedora Commons, a digital asset management architecture for integrating institutional repositories, digital archives and digital library systems.

Integrated Library System (ILS) migration and institutional repositories

US Centers for Disease Control and Prevention (CDC)

LAC Group librarians facilitate multiple library support systems, including the ILS, document delivery, openURL resolver, inventory control and security, federated and cross-platform search, resource management and integration and discovery tools. 

NASA’s Goddard Space Flight Center

LAC Group has provided management of a highly visible library, focused on science and engineering. In support of federal government initiatives to transform library services from hardcopy formats to a virtual environment, LAC Group maintains the SirsiDynix Integrated Library System and other electronic systems in accordance with NASA and Goddard IT security standards. 

Inventory and preservation

Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)

The ATF’s network of geographically distributed libraries and archives were in physical and intellectual disarray, lacking archival integrity. With no current and accurate inventory, many requests for information went unfilled. Within one year, the LAC team updated the inventory lists for all locations. Missing or uncataloged items were recorded and new books were acquired to address evolving needs. LAC Group librarians have also been inventorying the archives, including rare books, personal papers and correspondence.

Knowledge management (KM)

United States Agency for International Development (USAID)

The USAID Knowledge Services Center (KSC) equips the agency and its development partners with knowledge-sharing resources to facilitate and inform decisions and plans. LAC Group manages USAID’s development archive and provides KM services that position the agency’s information resources to enhance competitiveness while offering authoritative and time-saving support. 

US Centers for Disease Control and Prevention (CDC)

The CDC has received KM guidance from LAC Group in support of research, intellectual development and knowledge creation. Staff members consult with scientists, vendors and researchers to understand needs and effectively provide KM support and resources. We also collaborated on an agency-wide KM initiative to capture and preserve artifacts, technical and research output and institutional memory, creating a digital library that provides access to a wide variety of information. 

Library modernization

Defense Nuclear Facilities Safety Board (DNFSB)

In 2015, LAC Group was contracted by the DNFSB to review its library, records management and information management practices to provide recommendations for improvement. LAC Group conducted a comprehensive, four-month assessment including market research and analysis, review of technical documentation, regular visits and stakeholder interviews. We delivered two preliminary reports for comment, which were incorporated into our final, 45-page report incorporating a step-by-step guide on how to implement our recommendations and how to transform its technical library into a virtual information center. We were awarded the contract to oversee an agency-wide, electronic records management system in compliance with NARA and other federal policies. 

International Monetary Fund (IMF)

LAC Group has been providing a number of library services to the International Monetary Fund. In 2013, IMF embarked on an extensive renovation program at its aging headquarters buildings. LAC Group supported the organization during its library renovation in 2017-18 and provided additional technical staff and expertise as needed, to help IMF clients meet their information needs.

Outreach and user engagement

Occupational Safety and Health Review Commission (OSHRC)

LAC Group provides library marketing and outreach support through a weekly newsletter and weekly monitoring of appellate cases for the Commission. Our librarians have developed a brochure, library card and library bookmarks while conducting orientation for new employees to raise library visibility and awareness. 

US Department of Agriculture

LAC Group provides a number of educational outreach support services to the US Department of Agriculture, across a variety of subject areas, including food safety and nutrition. We maintain public-facing portals on the National Agricultural Library’s website and promote resources through social media and professional and academic conferences.

US Department of Commerce (DOC)

A large agency with staff around the world and bureau missions ranging from demography to weather forecasting, the Department of Commerce was experiencing a common enterprise phenomenon—silos of information with a lack of sharing and collaboration. To address this situation, DOC created a librarian position dedicated to marketing and events, which was awarded to LAC Group. The scope of work was left open-ended, allowing our librarian to dive in and create ideas and plans, starting with a clear understanding of the agency, including all available resources and opportunities. Services performed include professional development and training programs, promotional materials, webinars, events, graphic design, surveys, displays and data analytics to inform future programs.

Reference, research and intelligence

Occupational Safety and Health Review Commission (OSHRC)

The OSHRC gains legal, business and technical reference services from LAC Group for efficient access to regulatory and legislative history and other information in its physical and virtual collections.

Overseas Private Investment Corporation (OPIC)

As the US Government’s development finance institution, OPIC mobilizes private capital to help US businesses gain footholds in emerging markets. Due to the complexity of financial markets and security factors, OPIC required expert research involving sound judgement and curation of high quality information. LAC Group researchers are career professionals who understand the nuances, minimal oversight and tight deadlines associated with this type of work. They perform in-depth business intelligence and due diligence research to help OPIC vet and inform investment decisions, including detailed “Credit Risk & Due Diligence” (CRDD) research across 20 databases. We also developed a detailed manual to reduce errors and produce high quality results.

Section 508 compliance

National Oceanic and Atmospheric Administration (NOAA)

Lacking clear direction on Section 508 of the Rehabilitation Act of 1973 to maintain website accessibility for users with disabilities, NOAA staff began looking for guidance on compliance. LAC Group librarians stepped up to fill the gap, developing training presentations, conducting outreach and putting together a comprehensive Section 508 guide with instructions, templates, checklists and links, resulting in compliance and protection, greater efficiency and mission fulfillment of improving information access. As a result, NOAA has been able to show good faith effort toward compliance, standardize workflow and implement policies that have removed the guesswork. With enhanced productivity and information access, the agency is better serving the public and empowering federal employees.

Specialized staffing and skills gaps

National Agricultural Library (NAL)

The lead agricultural law librarian at NAL is from LAC Group, providing AgLaw reference support, managing an AgLaw web portal, liaising with relevant governmental, academic and professional associations and representing NAL at conferences. 

National Library of Medicine (NLM)

Working as subcontractors at the NLM, LAC Group employees include subject matter experts in health and medical librarianship. Our consumer health librarian is responsible for daily development and maintenance of content on the Library’s MedlinePlus consumer health website, writing and editing topi‐level summaries of a disease or condition for the general public, mapping medical codes, providing medical reference analysis and collaborating with customer service to respond to user inquiries via the website.

Web development and systems support

Centers for Disease Control and Prevention (CDC)

LAC Group develops and maintains the public-facing CDC library website and the CDC intranet, using MySQL, PHP, XML, Python, openURL link resolver and Ajax scripting languages in conjunction with the Drupal and SharePoint content platforms. We also provide troubleshooting, customer support and problem resolution and ensure compliance with network security requirements and federal guidelines such as Section 508 of the Rehabilitation Act of 1973. 

Department of Education’s National Library of Education (NLE)

LAC Group has been involved in a number of projects for the National Library of Education. When our team learned that staff lacked quick access to pending legislation, local news and other state-level information to monitor for coordinating programs and initiatives, NLE leadership and LAC Group librarians proposed the development of 52 web portals—one for each state plus the District of Columbia and Puerto Rico. The portals allow staff from all over the Department of Education to access the most current information in one user-friendly interface.

National Oceanic and Atmospheric Administration (NOAA)

As part of President Barack Obama’s Open Government initiative to expand public access to federally funded research, NOAA was required to make their data freely available to the public within one year of publication. In support of this, LAC Group developed an online Institutional Repository (IR) of scientific literature produced and/or funded by NOAA. With over 20,000 publications currently available, this website is freely accessible, Google-indexed and hugely successful in expanding the reach and impact of NOAA research around the world. Additional support provided by LAC Group staff includes supplementary services to NOAA authors and researchers, the development of robust FAQ pages and guidance on Section 508 compliance.