Outsourcing – like Marmite, people seem to love it or hate it. Although outsourcing is gaining ground in law firms, information professionals’ opinions and experiences of it vary greatly.
Many firms have successfully outsourced specific business tasks and have seen the benefits but, where library management and research tasks are concerned, there is healthy debate.
As a new entrant to the UK market (from an US company with over 25 years of experience in the area), LAC Group aims to make outsourcing a beneficial experience for staff whilst improving services and saving firms money.