Case study: Supermarket chain spending analysis

17% savings in office supply spending

With average gross profits that hover at about one percent, there’s no room for waste in the grocery business.

That’s why one multi-billion-dollar supermarket chain is always looking for ways to streamline operations and control costs however possible. The company turned to CCM spend management experts and realized savings of 17% in office supply spending.

CCM office product experts were able to:

renegotiate-contract
target-products
vendor-relationship

Renegotiate the contract to improve the ratio of on-contract to off-contract purchases, enhancing the grocer’s volume purchasing benefits.

Track usage of office products ranging from staplers to pens to ink cartridges across some 90 locations.

Preserve the good relationship the company had with the vendor.

Protecting a critical vendor relationship

The grocer is both a back-office consumer and front-store retailer of office supplies like pencils, pens and paper clips, making this a unique situation and adding another layer of complexity. CCM worked in concert with the supermarket chain and the office product supplier to preserve a valuable business relationship.

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