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Research & intelligence

Information can be quick. Intelligence, however, takes time.That was the overarching message of a very successful webinar I recently co-presented entitled “Cool Tools for Competitive Intelligence,” sponsored by the International Legal Technology Association (ILTA). My co-presenters were Stephanie Dooley, competitive & strategic intelligence manager for…

Two weeks ago, I posted a piece titled Should law firms invest more in competitive intelligence? Looking at a recent marketing survey by Bloomberg Law and the Legal Marketing Association, I concluded that yes, law firms need more CI support. Not coincidentally, I wrote it…

Legal librarianship is constantly in a state of flux with continual changes in job titles, habitual shifting of responsibilities and the explosion of legal artificial intelligence all playing a part. In January of this year, The LAC Group surveyed their internal personnel about the future…

Content aggregation is a relatively new EIR (Electronic Information Resource) category that’s more recently being referred to as “current awareness” or “media monitoring” platforms. I believe these new labels paint a more accurate picture of the value delivered by these tools. “Content aggregation” is what…

Have you ever tried to access something online, only to be met with the message ‘sorry, this content is not available in your country’? This is a technology known as geo-blocking and it restricts individuals’ online activity. Based on your geographical location, geo-blocking can stop…

We were intrigued to read the February 2019 joint Bloomberg Law and Legal Marketing Association survey, “Where Are We Now? Revealing The Latest Trends In Legal Marketing And Business Development.” This survey provides valuable data for many aspects of marketing. As a provider of business…

The 2019 Knowledge Management (KM) Summit was a meeting of senior knowledge management professionals from large US, UK, and Canadian law firms. I organized the event with KM consultant Mary Abraham and Chief Knowledge Officer Oz Benamram from White & Case, and our preparations included…

As 2019 gets underway, law firm librarians find themselves at a crossroads. The explosion of technology, the downsizing or elimination of library space and the new normal of fewer and leaner Big Law firms likely means that law librarians will have to reinvent themselves and…