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Research & intelligence

We live in an age of data overabundance, where it’s often difficult to identify important information and how it may be used to drive business growth. As providers of market and competitive intelligence research services, we’re deeply familiar with ethical and legal concerns and the…

Growing up in Canada, it was probably no surprise that Chris McKee wanted to be a hockey player. Yet around the time he realized that a career in the NHL was unlikely, Chris also discovered he had a passion for history, current affairs and English—the…

The world has seen the rise of rapid and easy access to raw information in this century. The ability, however, to gain insight from information abundance has failed to keep pace.  Law firm competitive intelligence (CI) is no exception. Information flows freely but insight remains…

If it ain't broke, don't fix it. That’s the default in many organizations, applied to everything from internal processes to product and service offerings. In some cases, that’s a sound approach, but as Ron Friedmann points out, a different motto may be more effective in…

Digital data lies behind almost every big business decision. It drives the global economy, becoming one of the most sought-after commodities—as just one example, it pays for all those free apps and other online goodies available to us.

The California state bar “Task Force on Access Through Innovation of Legal Services” has recently proposed new ethics rules that would modify restrictions on the practice of law. The proposed changes would allow: Nonlawyers to provide some legal advice and services, with regulation. Entities that…

I had the pleasure of participating in a “Hot Topic” breakout session on legal innovation at the AALL (American Association of Law Libraries) 2019 Annual Conference and Meeting held mid-July in Washington DC. Jean O’Grady served as moderator for a discussion involving me, Darin Fox…

Watching the evolution of ShiftCentral since its foundation is a bit like watching the evolution of competitive and market intelligence (CI / MI) itself. When we began this venture in 2000, maintaining an understanding of your competitive environment – from up-to-the-minute current awareness to long-term…

Last week I attended the first-ever North American edition of the Legal Geek conference, led by Jimmy Vestbirk. Legal Geek is a startup community with over 5,000 members. It held “the world’s first LawTech startup conference in October 2016” in London, which attracted 1,000 attendees…

LAC Group Chief Knowledge and Information Officer Ron Friedmann brings more than two decades of legal sector experience to the table. This summer, he’ll be sharing his expertise at two industry events for legal technologists and decision makers looking to leverage modern solutions to age-old…