LAC Group acquires ShiftCentral   //   View the press release
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Research & intelligence

Watching the evolution of ShiftCentral since its foundation is a bit like watching the evolution of competitive and market intelligence (CI/MI) itself over that same timespan. When we began this venture in 2000, maintaining an understanding of your competitive environment – from up-to-the-minute current awareness…

Last week I attended the first-ever North American edition of the Legal Geek conference, led by Jimmy Vestbirk. Legal Geek is a startup community with over 5,000 members. It held “the world’s first LawTech startup conference in October 2016” in London, which attracted 1,000 attendees…

LAC Group Chief Knowledge and Information Officer Ron Friedmann brings more than two decades of legal sector experience to the table. This summer, he’ll be sharing his expertise at two industry events for legal technologists and decision makers looking to leverage modern solutions to age-old…

I promised to share my thoughts following the ARK Group KM Summit a couple of weeks ago in London. It’s taken me a bit of time, partly with the normal day to day getting in the way (as usual!), but mainly because I’ve been taking…

No one needs to tell the leadership of large US-based law firms that demand for their services has been flat for a decade. According to a study by Georgetown University and Thomson Reuters, lawyers are billing nearly 13 fewer hours per month than they were…

Following on from John DiGilio’s insightful webinar (Cool Tools for Competitive Intelligence) and recent article, we have been thinking about which business intelligence tools are most useful for UK firms. In 2018 alone, 89% of large companies had dedicated business intelligence personnel, so it is…

“Fair use” is a copyright principle meant to accommodate common-sense use of creative works and prevent abuses that could stifle speech or hinder innovation and competition. However, thanks to our digital economy and the ease and speed of sharing online, many grey areas have been…

Many law firms and corporations find themselves competing with the same, usual suspects, over and over again—either the market share “pie” has become sliced into relatively static pieces or they’re part of an oligopoly. Under these circumstances, a little “Competitive Intelligence 101” is needed to…

Information can be quick. Intelligence, however, takes time.That was the overarching message of a very successful webinar I recently co-presented entitled “Cool Tools for Competitive Intelligence,” sponsored by the International Legal Technology Association (ILTA). My co-presenters were Stephanie Dooley, competitive & strategic intelligence manager for…