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Research & intelligence

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A couple of months ago I posted Visual Intelligence (Part 1). I explained that in my new job as of January 2019 at LAC Group, I spend more time thinking about how to present visually the results of our competitive intelligence and business research services.…

Most firms have implemented some form of enterprise search. However, the implementation and ongoing maintenance of these solutions has not been easy or cheap, and the actual usage and perceived benefits have not lived up to expectations. Yet the idea of allowing these first-generation enterprise…

It can be confusing and frustrating: you need insights and data to give you a competitive edge, so you search for good intelligence. What you find is that business intelligence, competitive intelligence and market intelligence are all vying for your attention and in some cases,…

One of the classic scenes in the movie THE GRADUATE explains to the young Dustin Hoffman character that the future lies in plastics. Spool forward 50 years and the concept to replace plastics is data. ARK Group’s upcoming legal KM conference—October 22-23 in New York—…

Avoiding surprises—that’s one of the biggest benefits of competitive intelligence. Credit for this succinct description goes to Zena Applebaum. She was one of several great speakers at the recent ARK Group’s 13th annual Competitive Intelligence in the Modern Law Firm conference in New York. LAC…

With my move to LAC Group this year, I spend more time thinking about visual intelligence. LAC provides competitive intelligence and business research. We think about how to present findings to tap visual intelligence in a way that engages the audience. Engagement is key so…

We live in an age of data overabundance, where it’s often difficult to identify important information and how it may be used to drive business growth. As providers of market and competitive intelligence research services, we’re deeply familiar with ethical and legal concerns and the…

Growing up in Canada, it was probably no surprise that Chris McKee wanted to be a hockey player. Yet around the time he realized that a career in the NHL was unlikely, Chris also discovered he had a passion for history, current affairs and English—the…

The world has seen the rise of rapid and easy access to raw information in this century. The ability, however, to gain insight from information abundance has failed to keep pace.  Law firm competitive intelligence (CI) is no exception. Information flows freely but insight remains…

If it ain't broke, don't fix it. That’s the default in many organizations, applied to everything from internal processes to product and service offerings. In some cases, that’s a sound approach, but as Ron Friedmann points out, a different motto may be more effective in…

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